FAQ - Delivery
Do you Deliver all products to the Mainland UK?
Yes we do.
How Much does Delivery Cost?
Deliver cost is calculated on the shopping basket page based on various factors;
Postcode, Product Type, Quantity, Weight, Length
To calculate delivery cost add the exact quantity of products required to a basket, then on the shopping basket page enter your postcode, and the delivery options and costs will update for you.
Deliveries to IOW incur an additional surcharge - please contact us for a cost.
What is the expected Delivery lead time?
Typically Standard National Postcodes are delivered within 3-5 Working Days, during Peak Periods this may extend to 5-10 Working Days.
Non Standard Post Codes - (CA, DG, EH, FK, G1-99, IV, KA, KY, LL, ML, PA, TD, DT, EX, PL, TQ, TR, SA, SW, E ) and IOW may take a little longer.
How will my Order be Delivered?
As we mainly deliver heavy, bulky & long items we use various methods to most effectively deliver your order and this will be coordinated by the delivery team based on the product items on your order. Delivery methods we use are:
Pallet Network, Two Man distribution, Courier, Dedicated Direct Van or a combination of any.
Can I get my order Faster?
Yes this may be possible.
Please contact our delivery team on 01977 801097 to discuss Express delivery or email weborders@monkroyds.co.uk and we will try and help as much as possible.
Do you offer Free Delivery?
Yes, some products do have FREE National delivery (eg kiln dried logs) to standard national postcodes (additional surcharges to non standard postcode zones).
Some products have Free Local Delivery (eg pallet deals & bulk bags), with surcharges for national delivery (standard and non standard postcodes).
However, due to the bulky and weighty nature of our products, most items do incur a delivery charge which is calculated on the website based on your individual order.
Am I able to Collect my Order?
Yes.
Collection is available from our location in West Yorkshire, A645 Pontefract WF7 5AE
If you are within 50 mile zone of WF7 5AE you can select Click & Collect at checkout.
You will be emailed and/or contacted by the delivery team when your order is Ready to Collect.
If you don't see the Click & Collect option because you are outside of the collection zone but still want to organise a collection please contact our delivery team on 01977 801097 or email weborders@monkroyds.co.uk